Members of the PMA benefit from an industry-specific dispute resolution offering through the PMA. This benefit allows customers of Members to submit concerns and complaints to the PMA who will then reach out to the Member for response and resolution. This benefit allows Member customers a forum to resolve issues outside of government or advocacy forums. The PMA will provide a confidential structure to the resolution process, while capturing pertinent information to provide to Committees to further their efforts. This benefits Members on multiple levels while also helping industry customers.

Resolution Process:

Request Dispute Resolution

To inquire about the PMA's Dispute Resolution option, please use the form below.