The PMA Members are a group of industry leaders that adhere to integrity-focused business practices. The PMA’s responsibility and focus is to set and uphold the benchmark of accepted standards, practices, and procedures within the precious metals industry. Standards include ethics, compliance, education, customer complaint resolution, and best business practices. Members provide training and support to their staff to establish and maintain these standards in their daily business practices. Membership in the PMA sets those companies apart and gives the Members the platform to encourage all industry participants to do the same, providing an essential standard for the industry.